Customer Service
How Can We Help You?
There would be no customer service without the daily efforts of our Dispatch Office. This is the nerve center of the department where all incoming customer service calls are answered and addressed. Our Dispatch Office also receives the latest weather information and keeps our crews updated and ready to go at a moment's notice.
Questions?
Please feel free to call us with questions regarding the following services provided by our department:
Trash requests / illegal dumping
Snow plowing / icy streets
Dead animal removal
Flooded catch basins / streets
Trees down / tree limbing
Paving / pothole repair
Sidewalk / curb repair
Traffic signs / signals
Street sweeping
Lawn damage
Our Mascot
Jack Hammer has been a part of the Public Works family now for over 20 years and serves as the department mascot. While he's not a big talker, he loves kids and is a big fan of the City of Portland. You can catch him at a number of community events throughout the year including the occasional Sea Dogs or Portland Pirates home game!
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